| Issue ID | 779255 |
| Internal NHTSA # | 10321554 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C320 |
| Model Year | 2003 |
| File date | 20/01/10 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2002 mercedes c320. When driving over a pot hole or bump in the road at speeds of 20 mph and higher, the contact stated that he heard a loud "metal to metal" noise coming from the front of the vehicle. The vehicle was taken to the dealer where the bushings were replaced under the factory warranty. Four years later, the failure recurred. The vehicle was taken to an independent technician who replaced the bushings for the second time as well as the front control arms. The front driver's side power seat failed and when taken to the dealer, he was advised that the driver's side front seat electronic control unit would need to be replaced. The repairs to the seat were made at the owner's expense. There were no recalls for the failure for his particular year, make and model vehicle. The right front turn signal also failed. He attempted to replace the bulb but to no avail. When the vehicle was diagnosed by an independent technician, it was confirmed that the wiring harness was defective. The manufacturer was contacted and provided no assistance. The failure mileage was 80,000 and the current mileage was 87,000. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NOVI, MI |
| VIN pattern | WDBRF64JX2FXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |